ID update for existing customer

This link is for existing customers who hold current valid photographic identification (listed below) to update their account.

To proceed you will need a photo or colour scan of:

  • The front and back of your current NZ driver licence, NZ Passport, NZ Armed Services Card, NZ Firearm Card
  • Selfie/photo of you holding your ID to show the photos match
  • Your signature

Please feel free to call our team on 0508 NZCU4U (0508 69 28 48) if you need any assistance completing this form.


Please enter your full name exactly as it appears on your identification

Internet banking & statements

Your password must be a minimum of 8 characters and a maximum of 10 characters, use at least one capital letter and at least one number. For your security please make sure this password is unique and not used elsewhere.

When you press 'Next' the information collected will be stored by NZCU Steelsands, even if you do not complete the rest of the application. Read our Privacy Statement here